FAQs

FAQ

Returns

- How do I return something I purchased?

Item must be returned within 14 days after the buyer receives the item If you are not satisfied with your purchase. All items must be returned in original conditions without any physical changes with all of its components. We do not refund payment for delivery, only the cost of the product.

- How long until I get my money back?

Once we receive your item(s) please allow our receiving team a day or two for processing. You should see that refund hit your account within 6-10 business days of receipt.

- Do you cover return shipping?

We’re still a growing company, and we do not offer return shipping labels at this time. You can send it back the cheapest way possible just so it has tracking and insurance.

Order Questions

- Can I change my order?

That depends on whether or not it has been shipped yet. Please give us a shout here and we’ll do our best.

- How do I cancel my order?

If you change your mind after paying for the goods, then you can return the cost of the goods. To do this, please contact our manager.

- What payment methods can I use?

We accept PayPal (Visa, MasterCard, American Express, Discover Card).

Shipping

- How long until my order ships?

Usually the shipment does not take more than 1 week.