FAQ

Returns

What is your return policy?
Items must be returned within 14 days after delivery. All items must be returned in its original condition without any physical changes or damages and with all of its components and original packaging. We will only refund the cost of the product. The buyer will shoulder the cost for the return shipping.

How long until I get my money back?
Once we receive the item(s), please allow our receiving team a day or two for processing. Your refund should hit your account within 6-10 business days of receipt.

Do you cover return shipping?
We’re still a growing company, and we do not offer return shipping labels at this time. You can send it back the cheapest way possible just so it has tracking and insurance.

Order Questions

Can I change my order?
That depends on whether or not it has been shipped yet. Please contact us and we’ll do our best.

How do I cancel my order?
Please contact us immediately if you want to cancel your order. 

What payment methods can I use?
We accept PayPal and all major credit cards.

Shipping

How long until my order ships?
Orders are processed and shipped within one (1) week.

How much does shipping cost?
Our shipping cost start at 6 USD for small parcels and we offer free shipping for orders over 150 USD. Shipping costs are calculated at the checkout (since they might depend on your country).