We make our products to order, so this means products will usually take 2 to 4 business days to prepare and create, however, this is based on seasonal demand and we do recommend you order early ahead of Christmas and high demand occasions.
Should our turnaround time be slightly delayed or materials are out of stock for your goods to be made we will be in touch to provide a clear expected delivery date.
Please add an extra business day to your order should you request engraving, as our professional onsite engraving team will undertake this ahead of shipping your item/s to you.
We offer free shipping worldwide for orders over $50 and use standard (Ukraine Post) and DHL for express post shipments.
For other countries international shipping times, we invite you to view the standard estimated shipping times below:
If your country is not on the list, please contact our support team to find out estimated shipping time to your country. As you can imagine, delays in shipping are out of our control and apologise if your shipment is delayed. We do ensure all shipments are insured and should your item be lost in transit.
Express Post – DHLThe delivery time for express post shipping is an average of 4 days. The cost is paid by the recipient, regardless of the amount of the order. Orders can be tracked and information will be provided upon order for your tracking details.
For express shipping orders fees may be due upon arrival and customers will be responsible for all associated taxes and import duties for your items including handling fees and customs charges by local government.
To find out more information about our returns or refund policy or to contact us directly, please use our Contact us form.